How do I verify my weight?

You can verify your weight in one of two ways. You do not need to upload photos and have a video consultation; choose whichever option works best for you. If you have any difficulties with this process, let us know. We are always here to help.

Option 1: Upload three photos

• A photo of yourself standing on scales, showing the weight reading clearly.
• A front facing full body photo (wearing fitted clothing) in front of a door.
• A side profile full body photo to help assess weight distribution.

Option 2: Short video consultation

• A quick chat with one of our clinicians helps us confirm your details and ensure you get the right treatment and support